Falon received her Master's Degree in Social Work from Delaware State University and is currently a Licensed Clinical Social Worker. She has experience working with individuals and families in many different capacities within the community. She has developed a strengths-based approach that promotes resiliency and the utilization of resources to enhance the natural recovery process.

Falon utilizes various therapeutic approaches including but not limited to, cognitive-behavioral therapy, exploration of emotions, interactive feedback, and person-centered therapy. She believes that sometimes when you are in a dark place and think you have been buried, you have actually been planted.